FAQ

Answers to the questions we hear most often about zipping files in S3.

Default seven-day expiry, and how to set a shorter or longer lifetime per job.

Where the zip is built and which data is stored by the API.

Per-request size limits by plan and how they are enforced.

What credentials you need and who the API acts for.

What caused the numeric suffix on generated archives and how to control the archive name.

Pointers for running the API and worker as Fargate tasks using the public task definitions.

Rename files and folders inside the generated archive with a JSON mapping file in your bucket.

Send the zip download link by email, customise the subject, and configure SMTP when self-hosting.

Where the stream download URL comes from and how to use its signed token.

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